Terms of Service
Last updated October 3, 2026
These terms are no longer in force. They governed splitscreen until October 9, 2026 and are kept here so you can read the version a purchase or an account was made under. The current terms are at /terms. Every word below is the text as it was published.
These terms are written to be read. Using splitscreen means you agree to them.
What splitscreen is
splitscreen is a shared workspace where a group talks to Claude, GPT and Gemini in the same room. We provide the room, the caps, and the ledger.
There are two ways to pay for a reply. Bring your own key: you save your own provider API key, and Anthropic, OpenAI or Google bills your account directly for every token at their rates, with no markup from us. Credits: you buy prepaid credit from us, the reply runs on our provider accounts, and we charge your balance a per reply price that covers what the provider charges us plus our margin. In a room that belongs to a workspace, the key or the balance can be the workspace’s: a company key it saved, or its own credit balance. Every room shows you which way it is paying before you send.
Your API keys
By saving an API key, you authorize splitscreen to make requests with it, only within rooms you are a member of, and never past the spending caps you set. We strongly recommend keys scoped to a provider workspace with its own spending limit; that limit is enforced by your provider independently of us, and it is your responsibility to set it. You can revoke a key at any time, which stops all future use immediately.
Credits
A credit is prepaid balance on your splitscreen account, held in US dollars. It buys AI replies from us. It buys nothing else.
Before a reply starts we reserve the most it could cost, and when it finishes we charge your balance what it actually cost and write the reply to your ledger. If your balance cannot cover the reservation, the reply does not start.
Per reply prices are set by us. They cover what the model provider charges us plus our margin, and they can change, including for models you already use, because provider prices change. Current prices are always shown in the app. We will give you at least 30 days notice in the app before a price goes up. A price change never reaches back to credit you already spent.
Credits are not money. They are not a deposit, they earn nothing, they have no cash value, and you cannot transfer, sell, gift or move them to another account or another person. They are redeemable only for AI replies on splitscreen.
Purchases and refunds
Payments run through Stripe. Stripe collects and holds your card details. We never see or store your card number.
Prices are in US dollars and do not include tax. Where we are required to collect sales, use, lease or similar taxes, they are calculated at checkout and shown to you before you pay.
Refunds, plainly: ask within 14 days of a purchase and we refund the unused part of it to the card you paid with. Credit you have already spent on replies is not refundable, because we have already paid the model provider for those replies. Email [email protected] and we will process it within 10 business days.
If we close your account, or we stop selling credits, we refund your unused balance to the card you paid with. The one exception is credit bought with a payment that turns out to be fraudulent or stolen. Credit you have already spent is not refundable, because we have already paid the model provider for those replies.
Expiry
Credit you buy does not expire. It sits on your account until you spend it or ask for it back.
Free credit does: signup credit lasts 30 days, and unused Squad credit rolls over for one more month, then expires. If Squad ends, what is left expires shortly after your last billing month ends. Squad trial credit expires when the trial does. The app shows you the date. Expired free credit cannot be restored, and it was never refundable, because you did not pay for it.
Squad subscription
Squad costs $15 per month. Stripe charges you on the day you subscribe and on the same day each month after that, until you cancel.
Squad includes $10 of credits each month. That credit is free credit: unused Squad credit rolls over for one more month, then expires, so you never hold more than two months of it, and it is not refundable. Cancelling Squad does not touch credit you bought.
In rooms you own, Squad pays for the people you invite from your credit, up to a daily limit for each person and for each room, on models such as Claude Sonnet, GPT-6.1 Sol and Gemini Flash (not the premium ones). It is on by default in your rooms and you can change the limits or turn it off in each room's settings.
Squad trial. When someone you invite makes a new account, joins your room and posts in it, you can both get a free 7-day Squad trial, once per account. During the trial, credit you spend is charged at the Squad rate, you get more free replies a day, and you get a smaller amount of trial credit for the standard models. A trial does not include the monthly credit, paying for the people you invite (cover), or Squad's agent allowance. No card is needed and it ends by itself, returning you to your previous plan. We limit how many trials one person's invites can earn, and we may withhold a trial where an account looks like a duplicate.
While you are on Squad, credit spent from your balance is charged at a lower rate over what the provider charges us. The rate is fixed on a reply the moment you ask, and every receipt shows it.
Cancel any time from Billing. Cancelling stops the next charge and you keep Squad until the end of the month you have already paid for. We do not prorate a partial month and we do not refund a month already under way, unless the law where you live says otherwise.
If the price changes, we will tell you at least 30 days before it applies to you, and you can cancel before it does.
When your credits pay for someone else
In a room you own, if you have bought credit or you are on Squad, and you turn on cover, a member who has no usable provider key and no credits of their own can have a reply paid from your credit balance. You set two daily limits: one for each person and one for the room. A third limit applies across all your rooms. We check all three before every reply, and we check them against your balance too. A reply an agent asks for is that member’s ask, however it was prompted and whoever prompted it, so the same limits apply to it. Cover pays for the standard models only. For a subscriber who has never bought credit, cover can start a short time after the subscription begins.
Money spent this way is spent. It bought a reply we delivered, and we do not refund it because somebody else asked for it. A refund returns the part of your balance that is still there, not the part somebody has already used. Turning cover off, letting your balance run out, a payment dispute on your account, or Squad ending if you have never bought credit, all stop it immediately; replies already delivered stand. Members never see your balance. You can see what each member spent of yours.
Your spending
Caps in splitscreen are enforced before every request, and every completed reply is recorded on a ledger you can inspect. On your own key, metering is based on your provider’s own usage figures. We work hard to make these numbers exact, but your provider’s bill is the authoritative record of what you owe them, not ours. On credits, the number on the receipt is the price we charged your balance, and our ledger is the authoritative record of that.
Shared rooms
Messages you post in a room are visible to that room’s members. A message someone points at an AI goes to that AI’s provider, with the earlier asks and replies in that thread. Chat nobody points at an AI is not sent to a model provider by us, except to translate it: when someone presses Translate and their browser cannot translate on the device, that message’s text goes to an AI provider on our account, at no cost to them. Replies the room generates may be paid for by any member with available budget, under the sticky-payer rules explained on every project page (see “How this room pays”). A reply paid with credits is paid from the balance of the person who asked for it, with two exceptions. In a room that belongs to a workspace, the workspace can pay, with a company key or its own credit balance. And the room’s owner can switch on cover, and switch it off: see “When your credits pay for someone else” above. Don’t put secrets in a room you wouldn’t share with its members.
Publishing a thread
A room’s owner can ask for one thread to be published as a page anyone can read without an account. It is never automatic and it is never the owner’s decision alone: every person who has posted in that thread, and the room’s owner, has to approve it individually, and nothing is published until all of them have. One refusal stops it.
Approval covers the text of the messages and the models’ replies, with the display name beside each message and the receipt under each reply: what it cost, and who paid for it, by display name rather than by an account identifier. Your display name can appear in a receipt under a reply you did not ask for, when the reply was paid for out of your credits. Attachments, uploaded files, code and zip files the sandbox produced, and HTML previews are never published, on any page, ever. Neither are email addresses, account identifiers or room identifiers.
What is published is the thread as it stood when the owner asked. Messages posted after that request are not included; publishing them would mean asking again.
Any author can permanently remove their own messages from a published page at any time, whether or not they approved it, and whether or not they are still a member of the room. Removal takes the replies they asked for with it, because a reply usually restates the question. It is permanent: those messages do not come back if the thread is published again later, and they do not come back if the page is taken down and put up again. Removal affects the public page only. Nothing is deleted from the room.
Deleting your account removes your published messages too, on the same terms.
Acceptable use
Don’t use splitscreen with API keys you are not authorized to use. Don’t use it to violate your AI provider’s usage policies, to harass people, or to break the law. We may suspend accounts that do. The full list is on the Acceptable Use page, and it applies whether the reply runs on your key or on ours.
Fair use and abuse
Credits buy replies for people in a room. They do not buy a pipeline. We rate limit messages, replies, tool runs and key checks, and we may change those limits to keep the service standing up.
We may suspend or close an account that breaks these terms or the Acceptable Use policy, abuses the code sandbox, resells or brokers access to splitscreen, pays with a card that is not theirs, or opens accounts to get around a limit, a cap or a suspension.
If you dispute a charge with your bank instead of asking us, we suspend the account while the dispute is open and hold your credit balance until it closes. Please email us first. We would rather refund you than argue with a bank.
Age
You must be 18 or older to buy credits or a subscription, or older if that is the age of majority where you live. By buying, you tell us you are.
You must be at least 13 to use splitscreen at all. If you are under 18 you may only use it with a parent or guardian’s permission, and only on a key that someone else is responsible for. We do not knowingly collect personal data from children under 13, and we will delete an account we learn belongs to one.
Provider terms
Replies come from Anthropic, OpenAI and Google. Using splitscreen means you also follow their rules: the Anthropic Usage Policy, the OpenAI Usage Policies, and Google’s Gemini API Additional Terms and generative AI prohibited use policy. That applies whether the reply runs on your key or on ours.
When you spend credits, the request goes out on our provider account, so what you send is our responsibility to them. We may refuse, stop or remove a request those policies prohibit, and a provider may refuse it on its own. A reply a provider refuses on policy grounds still uses tokens, so it still costs.
Availability
Models change. Providers rename them, deprecate them, reprice them and switch their tools off, usually on their own schedule. We do not promise that any particular model, tool or feature stays available. We may replace a model with a comparable one or drop it, with notice in the app where we are given enough warning to give you any.
If a model you relied on goes away, your credits are untouched: they still buy replies from whatever we do carry. If we stop selling credits entirely, we will either let you spend your balance or refund it.
Liability
splitscreen is provided as-is. To the maximum extent the law allows, we are not liable for AI-generated content, for what a model gets wrong, for spending on your own API keys (your caps and your provider’s workspace limits are the controls), or for indirect damages.
Our total liability for any claim is capped at what you paid us in the 12 months before the claim: your credits and subscription for that period. Where the law does not allow that cap, it does not apply.
Governing law
These terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-law rules. Any dispute arising from them or from your use of splitscreen will be brought in the state or federal courts located in Illinois, and you consent to their jurisdiction.
Changes and contact
We’ll post changes to these terms here with a new date. Questions: [email protected].
Terms in force before October 3, 2026
Terms in force before September 11, 2026
Terms in force before September 5, 2026